Set User Profile to TINX E-COM ADMIN (NAV / BC On-Premise)

Overview

When working with a Tinx installation (runtime or object-based) in Microsoft Dynamics NAV or Business Central 14 (Windows client), the user profile must be set to:

TINX E-COM ADMIN

If a different profile is assigned:

  • Tinx configuration may not be visible

  • The Synchronisation Dashboard may be missing

  • Navigation to Tinx functionality may be limited or unclear

This article explains how to check and update the user profile and how to verify access.

Step 1 – Check the current profile

  1. Open the Windows client.

  2. Go to:
    Departments → Administration → IT Administration → General → Users

  3. Select the user.

  4. On the right side under User Preferences, check the Profile field.

If the profile already shows TINX E-COM ADMIN, no changes are required.

Step 2 – Change the profile

If the profile is different:

  1. Go to:
    Departments → Administration → Application Setup → RoleTailored Client → User Personalization

  2. Select the user.

  3. Click Edit.

  4. In the Profile ID field, open the lookup (three dots).

  5. Select:

    TINX E-COM ADMIN

  6. Confirm and close the page.

  7. The user must log out and log in again for the change to take effect.

Step 3 – Verify access to Tinx

After logging in:

  1. Use Search (F3).

  2. Search for one of the following pages:

    • Sales Channel List

    • Synchronisation Dashboard

    • Record Queue

If the pages appear in the search results and can be opened:

  • The Tinx objects are installed

  • The user has access to the Tinx functionality

  • The profile and permissions are configured correctly

If the pages do not appear:

  • Verify that the Tinx objects are installed

  • Check that the user has the required permission set (e.g. SUPER or Tinx permissions)

  • Confirm the profile is set correctly

  • Restart the client session

The Profile controls the navigation (Role Center). Access to Tinx pages is controlled by permissions.